Making A Booking

A booking is confirmed when you have received a confirmation email and paid the deposit or full booking price.

By booking an event verbally and making a payment, it is deemed you have read, understood and fully agreed to all of our booking terms and conditions.

Prices, Deposits and Payments

A non-refundable 50% deposit is due to secure your booking. 

We will not attend an event that has not been paid for in full. Deposit paid towards the booking will be forfeited.

360 Photo Booth Hire is a cashless business. Cash payments will not be accepted under any circumstances. Payments will be accepted via EFT using the details provided on our invoices.

If you require our services or hired items to be extended, payment must be made prior to the required time. Extended time frames will be provided at our discretion and based on availability.

Advertised or quoted prices are subject to change without notification until your booking has been confirmed.

Photo Booth Hire timings and durations

In the unlikely circumstance that the event does not start at the agreed time due to a concern on our end, we will extend our finish time to the agreed duration (venue permitting).

In the event we are unable start at the stipulated time for reasons that lay outside of our direct control, we will do all we can to extend the hire duration, accordingly, provided this does not affect the time of any other client that may have hired us. If that is not possible, the hire will still end as per the agreed time of the booking.

In the event that we start at the booked time but previous activities by you or the venue are overrunning, the booked time frame will continue as per the agreed booking arrangements. Extensions thereafter is at our discretion and will be billed.

Please ensure that you consider load shedding when planning a booking, should there be load shedding please change your time slot to avoid extra costing.

We cannot be held liable for conditions out of our control that may prevent us from attending your event; these may include but are not limited to severe weather conditions, traffic delays, breakdown of our vehicle, sickness or equipment failure.

If we are unable to fulfil your hire due to conditions beyond our control(on our side), we will contact you as soon as possible with a full refund to the hiring party.

Site Location, Facilities & Conduct

Set up will be done at one location as agreed on arrival, we will not move equipment once set up.

Please ensure there is ample space and that you have obtained permission to use our equipment at your venue.

To ensure the best service is delivered, the photo booth cannot be located next to a sound system. We are required to communicate with staff and guests without having to raise our voices as well as ensure the safety of our team.

Should there be any circumstances that would make delivery and/set up more demanding, such as having to use stairs, long distance from unloading area etc… Must be brought to our attention. Equipment set up time is allocated in our price, however difficulties not brought to our attention that extends set up time will come out of running duration.

The 360 photo booth cannot be carried up flights of stairs. We will require a lift or disabled access for us to be able to get it to anything other than the ground floor.

In the event that space and/or access to your venue is unsafe, not practical or possible, our team has the right to request for a different spot or decline to continue with the booking. No refund will be given in this instance.

We require easily accessible and secure parking for our vehicle which is in reasonable distance from the set up site.

It is the responsibility of the booking party to ensure suitable security and crowd control measures are adhered to prior the event, if necessary.

We reserve the right to suspend operation and remove equipment from site at any time if our team feels guests or client conduct jeopardize the safety of the guests, clients, themselves or the safety of equipment. No refund will be given in this instance.

Our team reserves the right to decline guests use of the 360 booth if they feel they are too unruly, disruptive, drunk or abusive

Liability & Damages

The hiring party agree to compensate 360 Photo Booth Hire for the damage or theft of equipment, incurred by negligent behaviour of the client or guests while on hire. This will include loss of business opportunities arising due to the equipment being unavailable to future clients until repairs have been completed.

360 Photo Booth Hire will not be held accountable for any damage or loss of personal property and/any injury arising from the use of the hired equipment.

Children under 14 must be under adult supervision while using or around any of our equipment.

The hiring party agrees to ensure permission is in place for videos to be taken with our 360 booths.

All other terms and conditions

We may use any videos from your event for advertising and promotional purposes, online and in print. The hiring party agrees that permission is granted to do so from all guests.

Unlimited videos applies to your booked hire duration only.

Should you be unclear about any terms and conditions mentioned above, please feel free to contact us prior to booking and we will be more than happy to answer all your questions.

Any dissatisfaction of service provided by us must be brought to our attention on the night of the event, so we can attempt to rectify the situation.

Should you require further information or have any questions about our terms and conditions, please contact us before your event via bookings@360photoboothhire.co.za

Additional Terms & Conditions

A. Payment:

    – Full payment required for video link access.

    – 50% deposit confirms booking; balance due on event day.

B. Travel Fees:

    – Applicable for all areas due to fuel costs.

C. Time Extensions:

    – Please be advised that any delays during the ceremony that result in extending our stay beyond the initially booked time will incur additional charges.

D. Cancellation Policy:

    – Deposits are non-refundable unpon cancellation.

E. Safety Guidelines:

    – No jumping off moving booth.

    – No jumping on the platform while using the booth.

    – In the event of damages to the booth, the host will be held responsible and liable to pay for repairs or replacement.

*Thank you for your understanding.*